HARDWARE ARCHITECT

We are a growing startup in Fleet Telematics industry, based in Jakarta, Bandung, and Surabaya with holding company in Singapore, currently seeking a Hardware Architect, mainly focus is to ensure the suitable fleet telematics devices for customer needs, configuring telematics devices, device hardware and firmware quality acceptance testing. The ideal candidate will be a detail-oriented team player with the proven ability to multitask and problem solve in a fast-paced work environment.

Duties and Responsibilities

  • Maintain current knowledge of fleet telematics devices, configurations, firmware, products, and policies and apply knowledge
  • Work with vendors and internal team members to troubleshoot devices, configuration, firmware, and software issues
  • Conduct R & D, testing and provisioning of all fleet telematics and hardware products
  • Document issues and the resolutions
  • Identify opportunities for enhancement and efficiencies in department processes
  • Conduct training with team members for fleet telematics devices
  • Actively and consistently support all efforts to simplify and enhance the customer experience by engaging in process improvement initiatives and sharing ideas
  • Maintain excellent relationships with departments interacting with fulfillment

Requirements and Qualifications

  • Bachelor’s degree or above in Electronics Engineering or relevant major
  • 3+ years hardware system development experiences
  • Solid knowledge of IOT architectures, know how cloud system works
  • A creative and curiosity way of working leading to continuous improvements, open minded and willing to accept new challenges
  • Ability to handle multiple tasks in a fast paced, changing environment
  • Excellent problem solving and decision-making skills
  • Exceptional attention to detail
  • Self-starter and good analytic skills for improving process tasks and efficiency
  • Must be able to handle interruptions and maintain focus
  • Exceptional internal/external customer service skills required
  • Excellent written and verbal communication skills required including ability to communicate technical information to non-technical audiences
  • Ability to learn quickly and work independently
  • Customer and team focused attitude
  • Fluent in English communication

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